Effective date: 5 October 2026
This Privacy Policy explains how Traders Mantra handles information submitted through tradersmantra.com and through the contact options shown on the website.
Who we are
Traders Mantra is a stock market education provider located at SPACEJAM, SCO 50-51, 3rd Floor, Sector 34A, Chandigarh, 160022, India. Our website address is https://tradersmantra.com/.
Information we collect
When you use our enquiry form, we may collect the information you provide, including your name, email address, preferred date and message. If you contact us by phone or WhatsApp, the information you choose to share through those services may also be used to respond to your enquiry.
Our website and hosting services may also process limited technical information such as IP address, browser type, device information, access time and security logs. This information may be used to operate the website, prevent misuse and diagnose technical problems.
How we use your information
- To respond to course and admission enquiries.
- To arrange a call, visit or discussion requested by you.
- To provide information about relevant courses, batches and learning options.
- To protect the website, prevent spam and maintain service reliability.
- To meet applicable legal, accounting or security requirements.
Consent and your choices
When you submit the enquiry form, you are asked to consent to the use of the information you provide so that we can respond. You may withdraw that consent by contacting us, although this will not affect processing already carried out before withdrawal.
Cookies and technical services
The website may use cookies or similar technologies that are necessary for site functionality, security, performance and administration. Your browser lets you control or delete cookies, but disabling necessary cookies may affect how parts of the website work.
Service providers and external links
Information may be processed by service providers that support website hosting, email delivery, form handling, security or technical maintenance, only as needed to provide those services. If you choose an external link such as WhatsApp or Google Maps, that provider will handle information under its own privacy policy.
How long we keep information
Enquiry information is kept only for as long as reasonably needed to respond, manage follow-up communication, maintain necessary records, resolve disputes and meet legal or security requirements. Information that is no longer needed should be deleted or anonymised where appropriate.
Your privacy requests
You may ask us to access, correct or delete personal information you have provided, or withdraw consent for future use. Some information may need to be retained where required for legal, administrative or security reasons.
Security
We use reasonable administrative and technical measures to protect information handled through the website. No internet transmission or storage method can be guaranteed to be completely secure.
Updates to this policy
We may update this policy when our website, contact methods or data-handling practices change. The effective date at the top of this page will show the latest revision.
Contact us
For a privacy request or question, email tradersmantra90@gmail.com or call +91 88377 93811.